Patient Experience

The Essential Ingredient is Listening

At PriMed, we know that exceptional healthcare is rooted in understanding the needs of our patients. Listening to the concerns of patients, parents and other caregivers is essential, since good communication is a cornerstone of building a trusting relationship.

The physicians and the entire care team at PriMed offices listen throughout the care experience…whether you’re in the office for a visit, reaching out to the on-call physician when the office is closed, or sending us an email through FollowMyHealth.


What Our Patients Say About PriMed

Listening to patients goes beyond an office visit. Read what some patients had to say about their recent experience with PriMed.

PriMed offices also host Patient and Family Advisory Councils. These are small groups of patients who meet a few times during the year to provide suggestions for improving PriMed services. If you would like more information about our Patient/Family Advisory Councils, please contact us.