Telehealth and E-Visits

To provide safe and convenient ways to get the care our patients need, we have implemented two new technologies to connect with us online.

Telehealth

With Telehealth technology, you can discuss symptoms, medical issues, and more with your PriMed healthcare team in real-time. 

Many patients love this new option to have a remote visit, and it is particularly important during this outbreak of COVID-19. These virtual visits allow you to stay at home and still interact with your PriMED healthcare team.

When is Telehealth the Best Option? 

Your doctor can often diagnose new problems, discuss treatment options, follow up on existing problems and even provide prescriptions or renew prescriptions, when appropriate.

We only schedule these types of visits when the nature of your health concern lends itself to the approach. If something comes up in a visit that makes the doctor feel that an in-person evaluation is necessary, we will make sure that happens. Telehealth visits are billed through your insurance, like any other office visit.

To have a Telehealth visit:

  • We will schedule your visit and send you a personalized link to an application designed specifically for this purpose, on your smartphone, tablet, or computer that has high-speed internet access and a camera. 
  • At the time of your visit, we’ll will open the application, and we will be able to talk to and see each other. You can be anywhere with a good internet connection and enough privacy. 

Having a telehealth visist with your doctor is even easier when you use the FollowMyHealth app. Learn more about FollowMyHealth, our secure patient portal.

Can we schedule you for a telehealth visit? Please call your physician office today!

E-Visits

E-Visits, or E-mail Visits, enable you to send your physician a secure message and receive medical advice, without visiting the office. E-Visits are available through FollowMyHealth, and no appointment is needed. 

In an E-Visit, you’ll be asked questions to describe your condition, with an option to add a photo. Your answers are sent directly to your physician. Within 24 hours, your doctor will reply through FMH, with medical advice, including a prescription, if needed. (Physician responses are provided Mon.-Fri., 8 am–5 pm.)

If your condition is urgent, please call the office for quicker care. Due to COVID-19, we will waive the $35 self-pay fee and will attempt to bill your insurance carrier for these services. Now, more than ever, consider an easy, convenient E-Visit for minor health conditions.